Terms of service

Terms of Service

Welcome to Postcards in a Scent™. By accessing or using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully.

General

Postcards in a Scent™ operates this website to offer scented candles and related products. By using our site, you confirm that you are at least the age of majority in your country of residence, or that you have permission from a legal guardian.

We reserve the right to update or change these Terms of Service at any time. Any changes will take effect once published on this page.

Products

Our candles are hand-poured and produced in small batches. This means slight variations in color, finish, or scent may occur and are part of the product’s character.

All product descriptions, images, and prices are provided as accurately as possible. However, we cannot guarantee that colors or details displayed on your screen will be exact.

Pricing & Payments

All prices are listed in the currency shown on the website and include applicable taxes unless stated otherwise.

We reserve the right to change prices at any time without prior notice. Payment must be completed at checkout using the available payment methods.

Orders

We reserve the right to refuse or cancel an order at our discretion, including but not limited to cases of suspected fraud, incorrect pricing, or availability issues.

If your order is cancelled after payment has been processed, you will receive a full refund.

Shipping

Shipping times and costs are provided at checkout. While we aim to dispatch orders promptly, delivery times may vary depending on destination and carrier.

We are not responsible for delays caused by shipping providers, customs, or circumstances beyond our control.

Returns & Refunds

Returns and refunds are handled according to our Returns & Refund Policy, which forms part of these Terms of Service. Please refer to that page for full details.

Use of Products

Our candles are intended for indoor use only. Please follow the care and safety instructions provided with each product.

Postcards in a Scent™ is not responsible for damage, injury, or loss resulting from improper use of our products.

Intellectual Property

All content on this website, including text, images, logos, designs, and branding, is the property of Postcards in a Scent™ and may not be copied, reproduced, or used without prior written permission.

Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of information as described there.

Limitation of Liability

To the fullest extent permitted by law, Postcards in a Scent™ shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.